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Privacy Policy

Соңғы жаңарту / Last updated: 2026-05-25

1. Who we are

“Shymyr” is a Kazakh-language AI assistant. The app is published by Шымыр (ИП Мұрал Тұран), Алматы, Қазақстан. Questions: support@shymyr-ai.kz.

2. What we collect

Phone numberaccount registration, sign-in, recovery
Name (optional)addressing the user in agent replies
Chat text and agent memoryfulfilling user requests and personalisation
Attached photos/videospassing them as request context to the agent
Audio (voice recordings)Kazakh speech-to-text and text-to-speech replies
User ID, Device IDaccount-device binding, spam/abuse mitigation

3. How we use it

4. No tracking

Shymyr does not track you across other apps or websites. No IDFA, no SKAdNetwork, no third-party trackers.

5. Sub-processors

To process your request and return an answer we share data with the following services. They use the data only during processing:

Anthropic (Claude API, US)AI response generation. Message content is sent for processing, not retained for model training.
OpenAI (GPT/Codex API, US)fallback AI generation (when Anthropic is unavailable) and recognized-speech correction. Message content is sent for processing, not retained for model training.
Yandex Cloud (SpeechKit, RU/KZ)Kazakh speech-to-text. Audio is transmitted only at processing time.
ElevenLabs (TTS, US)agent reply voicing. Only the text of the chosen audio summary block is sent.

6. Retention

Chat history and assistant memory are kept for as long as your account is active. If you delete the account, all data is removed from the server within 30 days.

7. Your rights

8. Children

The service is not intended for children under 13. On parental request we delete the account immediately.

9. Changes

When this policy is updated the date on this page changes. We will notify you in the app about material changes.